Support Centre
Frequently asked questions
Everything you need to know about our link shortening, QR code generation, and bio-page tools. Can't find what you're looking for? Reach out to our team.
General
What is LinkTraceIQ?
LinkTraceIQ is an all-in-one link management platform. We provide tools to shorten long URLs, create custom QR codes, and build beautiful bio-pages for your social media profiles. All your links come with detailed analytics.
How do I track my link performance?
Every link you create includes a real-time analytics dashboard. From your LinkTraceIQ account, navigate to any link and click "Analytics" to see clicks, geographic data, device breakdown, and referral sources.
Pricing
Is there a free plan available?
Yes! Our Basic plan is free forever. It includes up to 50 shortened links per month and 5 static QR codes. For advanced analytics and custom branding, you can upgrade to our Pro or Enterprise plans.
Can I cancel my subscription anytime?
Absolutely. You can cancel your paid subscription at any time from your account settings. You will retain access to Pro features until the end of your current billing cycle.
QR Codes
What is the difference between static and dynamic QR codes?
Static QR codes encode the destination directly and cannot be changed after printing. Dynamic QR codes point to a short URL on our platform, allowing you to update the destination URL at any time without reprinting the code.
Can I customise the appearance of my QR codes?
Pro users can add their logo, choose from a variety of dot styles and colour schemes, and download QR codes in PNG, SVG, JPEG, or WebP format.
Still have questions?
Our support team is available 24/7 to help with any technical issues or inquiries.