Privacy Policy

Welcome to the LinkTraceIQ Privacy Policy. This document explains our practices regarding the collection, use, and disclosure of information that we receive when you use our website and services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please refrain from using our platform.

We use the information we collect to operate, maintain, and improve the platform. This includes providing your analytics dashboard, managing your account and subscription, detecting and preventing abuse, and communicating with you about service updates or policy changes.

Click and scan data is presented to you through the analytics dashboard in aggregate and individual form — city-level geo-location, device type, browser, referral source, and timestamps. This data is used solely to power your analytics and is not shared with third parties.

We do not sell your personal data or the analytics data generated by your links and QR codes. Your data belongs to you and is used only to deliver the service you signed up for.

We retain your account information and analytics data for as long as your account is active. If you cancel your subscription, your data is retained in case you re-subscribe later. You can request permanent deletion of your account and associated data at any time by contacting support.

Click and scan data is kept for the lifetime of your account. Aggregated and anonymised statistics may be retained indefinitely for internal reporting, but never in a form that identifies individual users or visitors.

We use essential cookies to manage your session and authentication. These are necessary for the platform to function — for example, keeping you logged in and maintaining your dashboard preferences.

We also use analytics cookies (via our own analytics tools, not third-party trackers) to understand how users interact with the platform. This helps us improve the product experience. You can disable cookies in your browser settings, but some platform features may not work correctly without them.

We do not use cookies for advertising purposes or share cookie data with advertisers or data brokers.

Smart links and dynamic QR codes route traffic through our servers to enable click and scan tracking. When a visitor clicks your smart link or scans your dynamic QR code, we log the following data for your analytics dashboard:

• Geo-location data at the city and country level
• Timestamp of the scan or click
• Device type and operating system
• Browser information
• Referral source (the website or app the visitor came from)

This data is accessible only to you through your account dashboard. We do not use it for any purpose other than providing your analytics reports.

We use Stripe to process subscription payments. Stripe receives your billing information and handles payment processing in accordance with their own privacy policy. We do not store full payment card numbers on our servers.

We do not share your link data, QR code content, or analytics data with any third-party services for their own use. The platform does not integrate with external advertising networks or data brokers.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You can update your account information at any time from your account settings. To request data deletion or export, contact our support team.

We will respond to your request within the time frames required by applicable law. We may need to verify your identity before processing certain requests to protect your account security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are significant, we will notify you by email or through the platform.

Your continued use of the platform after changes take effect constitutes acceptance of the updated policy. We encourage you to review this policy periodically.